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How can I reschedule my online exam appointment?

Courtney Wright

Mar 04, 2022
When you schedule an online exam, you will receive a confirmation email from the exam provider. This email, which comes from, links to detailed instructions about Preparing For and Taking Your Exam. At that site, you are instructed as follows if you need to reschedule or cancel:

1. Login to ‘CMS TESTWise’ (
2. Click either the "Reschedule exam" or "Cancel exam" button. 
3. Follow instructions on screen.

You will be charged $5 if you cancel or reschedule within 24 hours of your exam appointment.