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PMIRGC: Bite-Sized Learning - Root Cause Analysis-Don't Chase Symptoms (Fishbone & 5 Whys)

  • Date:
    Dec 08, 2020 - 7:00 AM - 8:00 AM
  • Address: Zoom link to be sent prior to event to registered participants
  • Location: Online, Zoom
  • Contact: PMIRGC via website
  • Website:

Description: What is the difference between symptoms and root cause?  Problems and issues will arise in any projectc and need to be solved so they do not occur again.  The presenter, Leon Spackman, will focus on how to identify the root causes using two tools:  Fishbone and 5 Whys diagram.

Speaker Bio: Leon Spackman is an instructor/consultant/contractor and has many years of experience in process improvement and project management. Leon is a certified PMI and an experienced project manager leading projects in healthcare, government and Lean Six Sigma process improvement. He has taught project management for the local PMI chapter for over three years. His latest project was to document and improvement project management processes for the Omaha District Corps of Engineers. Leon conducted 14 listening sessions, created over 20 standard processes, created and taught train-the-trainer sessions and facilitated multiple strategic planning sessions with senior leadership.  Leon is also certified Lean Six Sigma Master Black Belt and has implemented process improvement and reengineering efforts in government and commercial settings.

Cost: free to students and INCOSE Enchantment Chapter Members due to our partnership with PMIRGC

Register via PMIRGC website, calendar of events

Zoom link to be sent prior to event to registered participants.

Chapter meetings

Date: 2nd Wednesday of each month
Time: 4:45-6:00 pm 
Location: Electronically via GlobalMeet

GlobalMeet Information:
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PMIRGC Partnership

Our Chapter partners with the Project Management Institute Rio Grande Chapter (PMIRGC). As an INCOSE Enchantment Chapter member, you may attend PMIRGC events for their member price. Visit the PMIRGC website for event information. 

Socorro Systems Summit
The Socorro System Summit is co-sponsored by the INCOSE Enchantment Chapter and the New Mexico Tech Electrical Engineering Department. The annual event is a collaborative exchange on open issues, and includes workshops, speakers, and professional development.

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Collaborating Chapters

Southern Arizona Texas Gulf Coast
Colorado Front Range